With a documented content strategy that includes WSG, firms have an advantage when it comes to promoting their expertise and building credibility. If you’d like to learn more about how to include WSG in your firm’s content marketing strategy, please contact us at [email protected] or 1 + 713.650.0333.
In the age of technology, there are more than 1.5 million smart phone applications that exist with upwards of 300 apps created every day. As discussed at the WSG 2015 Annual Meeting by keynote speaker, Rick Klau of Google Ventures, startups and the new generation of
evolving clients are not taking baby steps, but rather large leaps when it comes to technology. WSG recognized this early on and developed a mobile member-to-member app and a responsive, mobile-friendly website, further allowing members to access WSG and the member base on the go.
WSG is constantly looking to innovate and use technology to benefit our members. How is your firm leveraging technology to improve client services and solutions? If you’re thinking about furthering your mobile accessibility, here are five things you should consider:
How are clients using mobile devices? Take time to understand how a mobile app or site could most benefit your clients and your relationship with them. This is great way to gain insight into changing client needs and how a mobile offering could help meet them.
Get to know your competitors. Find out how your competitors are utilizing mobile devices and how you can improve upon their offering while differentiating your firm. This can help you to understand what it will take to achieve success in making your mobile presence unique.
The difference between mobile websites and mobile apps. While a mobile site is easy to use on a phone or tablet, an app is even easier. Once a user downloads an app they can access information at the touch of a button and the information tends to be more select and streamlined. This native app development does not require internet and allows information such as contact, member details, profile information, resources and knowledge tools to be quickly viewed.
The mobile experience is not the same as a desktop experience. People visit an app or mobile site because they want quick information and you must design with this in mind. If an app just transfers the same content and information from a desktop website, you’ll most likely have information overload and navigation too cumbersome for a smart phone.
Create mobile offerings for a specific campaign or event. Apps and mobile sites can serve many functions including unique campaigns, search features, user accounts, news feeds, and more. Consider this when designing apps and mobile sites.
While mobile apps and sites are still not the norm across professional services firms, it is precisely for this reason that they provide you with a unique opportunity to get a step ahead of your competitors and demonstrate to clients that your firm is forward-thinking. Either way, mobile apps and technology will continue to evolve and become a more significant part of business and business communications. If you decide to be at the forefront of these changes, we have a WSG alliance partner in place to help. Contact us at [email protected] or 713.650.0333 to learn more.
Clients are relying more and more on the content they find across the Internet and social media to vet and select who they work with. Over 69% of in-house counsel listed attorney-authored blogs as somewhat or very important in selecting outside firms for hire, and a majority of in-house counsel reported following lawyer-authored blogs as closely as those written by professional journalists. (Greentarget 2014 State of Digital & Content Marketing Survey)
The Big Picture: How we communicate and make decisions in the business world is changing rapidly – and the Internet and social media play a growing part in both. By harnessing the power of content, you can engage clients in conversations and topics that are most important to you, demonstrate your expertise, build trust in your brand, and grow traffic to your firm’s website. But, with the vast amount of content being produced every day, how can firms break through the clutter? WSG’s Join the Conversation webinar, Content is King, discusses the key steps and tips to best leverage the Internet and WSG to improve your firm’s online visibility and ultimately help meet your business goals.
Consider the following:
Have a plan. In order to produce a consistent stream of high quality, relevant content, you’ve got to have a plan. Start by creating an integrated strategy that aligns with your overall business goals. Next, determine what information and news are the most important to your existing and potential clients. Your plan should include an editorial calendar with specific tactics, suggested topics and headlines, content deadlines and allocated responsibilities. While it’s a major undertaking, you’ll be thankful for your hard work in the end.
Create meaningful content. Your clients are searching for information, answers and validation, and they trust sources that consistently provide all three. Be relevant and engaging – demonstrate your expertise and how you solve client problems. Include a mix of content types including original (by firm experts), curated (3rd party content with commentary from a firm professional) and syndicated (3rd party content republished on your site).
Distribute and promote across distribution channels. You took the time to create great content – now make sure it is received, read and shared. Repurpose and optimize content across multiple firm, WSG and other available channels and tools (yes, plural) – and make sure content is easy to share. Give people the best chance to see your content.
Measure & refine. In order for content marketing to be successful, you must have analytics to regularly track user behavior and be committed to refining your approach as necessary. Content effectiveness can be measured through web analytics, social media activity, downloads, comments and more.
Are you harnessing the power of your content? For a more in-depth look at how to leverage content marketing for your firm, view a replay of WSG’s recent webinar “Content is King”.
Content is King is the third webinar in WSG’s Join the Conversation Webinars series. Presenters include guest speaker and WSG Alliance Partner, Joe Beccalori, Co-Founder and President of Interact Marketing, as well as WSG’s own Maricarmen Trujillo, VP, Jess Ferdinand, Marketing Director, and Kendall Repka, Senior Marketing Coordinator. The Join the Conversation webinars are a critical part of bringing additional expertise, resources and value to the network and ensuring that we are doing everything we can to make sure your content – and your firm – get noticed. If you would like to discuss how to best leverage WSG’s web-based marketing initiatives and opportunities for your firm, please email [email protected] to schedule a time.
World Services Group continues to expand their tools and resources available for member firms by successfully launching their first webinar of the series titled, “Join the Conversation: Learn the Best Ways to Build Your Brand.” By launching this webinar series, WSG is well poised to leverage and optimize web-based opportunities, and in turn, bring unique benefits and value to member firms.
For the first webinar of the series titled, “Increase the Reach of Your Brand by Harnessing the Power of Social Media,” WSG welcomed digital marketing expert Joe Beccalori, Co-founder and President of Interact Marketing, to participate in the panel discussion along with WSG’s own marketing experts, Maricarmen Trujillo, Jess Ferdinand and Kendall Repka. The panel discussed with attendees the importance of leveraging social media to building a brand’s visibility, as well as specific tips and information regarding how to best utilize social media for a firm’s increased credibility and advancement.
The webinar provided useful recommendations beneficial to firms who are both beginners and advanced in their social media marketing. Expert guest speaker, Joe, discussed the critical importance that research and “knowing your audience” holds with online marketing as well as strategy, managing an editorial calendar, establishing and measuring goals, and sharing quality posts over quantity. The presentation also included a concise infographic highlighting the “do’s and don’ts” of social media. This visual provides an exceptional summary of the points discussed by Joe and WSG marketing team members, as well as a quick social media go-to for those not in attendance.
WSG is immensely pleased with the success of their first webinar and firms in attendance. The next webinar, “How to Show Up in Web Searches: Creating and Implementing an Organic Search Engine Optimization (SEO) Strategy,” is scheduled for Tuesday, December 16, 2014 from 1:00 PM - 2:00 PM Central Time. To learn more and register, please click here.
If you would like to discuss how to best leverage WSG’s web-based marketing initiatives and opportunities for your firm, please email [email protected] to schedule a time.
Click here to view a full replay of the webinar, “Increase the Reach of Your Brand by Harnessing the Power of Social Media.”
We operate in an increasingly dynamic and global business environment. Things are changing quickly and what is considered normal today only, a few years ago would have spun heads. Let’s face it, using 3D printers to create three dimensional objects, wearable electronics to monitor our health and communicate, and Facebook using lasers to beam internet access to dead zones were no more than outrageous fantasies of daydreamers even 3 years ago. The changes in every industry are happening so fast that many are still figuring out how to adopt the last launch before the next 3 have availability dates.
We understand that for the professional services world, adoption of new communication methods can prove even more difficult than in other industries. After all, this industry is meant to provide stability to clients; tweeting, commenting and posting for the world to see with no take-backs is not exactly natural. Some firms have decided that a “wait and see” approach is best. Data from the 2014 Greentarget survey says otherwise. Over 74% of in-house counsel mentioned attorney-authored articles and speeches as somewhat or very important in selecting outside firms for hire, and over 69% of in-house counsel listed attorney-authored blogs as somewhat or very important in selecting outside firms for hire. So now what?
- Start by doing your research and understanding your audience. Who you are writing for? Where are they getting their information and what problems do they need solved? What pages and content on your site are viewed most?
- Set objectives based on your firm’s/clients’ needs and desires (as opposed to everything that is possible); implement what makes the most sense and what the firm can handle (i.e., blogs, LinkedIn, Twitter).
- Provide regular, fresh content. Make sure your website and social media accounts are kept current and utilize a variety of formats, topics and experts.
- Leverage and promote content across firm and WSG channels. The number one rule today is to increase the impact of your content by leveraging it across sources that are highly viewed and regarded by your clients (not the world). Your affiliation with WSG helps to elevate your authority and relevance as a firm among the industry. Remember content in today’s world of cross referencing at your fingertips is only as good as what comes with it on the search engines.
- Set measurable short-term and long-term goals; determine and implement measurement tools; review regularly.
Know that the statistics are real, focus on what works for you and make sure you are optimizing the power and reach of the WSG network to efficiently and effectively distribute and promote your expertise and experience to the world.