State Attorneys General across the nation are warning consumers about price gouging during the COVID-19 pandemic and offering easy online tools to report violations. Consumers have gotten the message. Texans, for example, have sent over 10,000 complaints of price gouging to the state AG’s office during the pandemic.1
Price gouging laws have been enacted by nearly 75 percent of states. The specifics of the statutes (including the goods and services covered) vary, but they have one thing in common — the penalties (civil and even criminal) and reputational damage associated with violations can be severe. Thus, businesses should take care to comply with applicable price gouging laws and, in the event of a government investigation, respond effectively to mitigate risk.
Price gouging laws. Price gouging refers to the practice of increasing the prices of essential consumer goods or services to abnormally high levels during times of crisis. Because price gouging is not federally regulated, approximately 35 states have price-gouging laws and numerous others have proposed legislation to make it illegal. While each state’s law is unique, many share similar features.
In Texas, for example, the Deceptive Trade Practices-Consumer Protection Act (DTPA) makes it unlawful to raise prices of certain products to “exorbitant or excessive” rates during a disaster.2This applies to “fuel, food, medicine, lodging,” and any other “necessity,”3and thus places retail, hospitality, health care, and food industries under the enforcement microscope. Businesses can be liable not only for “selling or leasing” such necessities at unlawful rates, but also simply for “demanding” higher prices.4California similarly prohibits one from selling or offering to sell “essential consumer goods and services” at “excessive and unjustified” rates during a state or federal emergency.5Unlike Texas, however, California defines what constitutes an unlawful increase, which is a price that is 10 percent greater than the price charged immediately prior to the emergency declaration.6
Penalties for violations. States have broad authority to investigate price gouging, including by subpoenaing documents, examining businesses, and requiring witness testimony.7Penalties for violations can include injunctions, civil penalties, and even jail sentences.
The Texas AG’s consumer protection division may seek up to $10,000per violation, among other penalties.8Violators also may be required to reimburse consumers,9and consumers can bring their own lawsuits to recover up to three times their damages.10California, on the other hand, makes price gouging a misdemeanor punishable by imprisonment for up to one year and/or a fine of up to $10,000.11Further, a violation of California’s price gouging law automatically constitutes a violation of the state’s Business and Professions Code, subjecting the violator to the potential for an additional fine of $2,500per violation(i.e., sale).12Both states impose significant additional penalties if the violation is against a senior citizen.13
Conclusion. State authorities across the U.S. are pursuing investigations into price gouging during the COVID-19 pandemic, and this focus will likely persist. If you have questions about the potential impact of price gouging, strategies to prevent or address it, or how to respond to state investigations, please contact one of the attorneys listed below.
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