Claims arising from the sale of financial products
by Wing Wo Lam
The Hong Kong Court of First Instance recently considered
another claim by a client against a bank arising from the sale of a financial
product. The Judgment in Li Kwok Heem John v Standard Chartered International
(USA) Limited (formerly known as American Express Bank Limited) was handed down
in early January 2016. In a lengthy Judgment, the Court considered a number of
issues highly relevant to banks and other institutions engaged in selling
financial products.
It is another victory for banks, following on the case of DBS
Bank (Hong Kong) Ltd v Sit Pan Jit in 2015.
The claim
The claim arose from one of the Ponzi schemes operated by Mr.
Bernard L. Madoff. Through the recommendation of the Bank, the claimant
invested US$1,171,562.67 in August 2005 in Fairfield Sentry Fund (the “Fund”).
The Bank received a distribution and serving fee of 0.5% per annum of the net
value of the claimant’s shares in the Fund. The Fund turned out to be a Ponzi
scheme. The claimant sued the Bank for (1) misrepresentation and (2) breach of
duty of care.
The claimant is a chartered accountant and former audit partner
of PricewaterhouseCoopers. He is also a businessman and a private
investor.
The false representations
The Bank’s staff gave the Fact Sheet and Update of the Fund to
the claimant, and explained to him the history, past performance, investment
strategy and rationale of the Fund and how it worked.
The Bank’s staff told the claimant that over almost 15 years,
the Fund had returned to clients a net compounded annual rate of 11.23% with a
standard deviation of 2.6% and a Sharpe ratio of 2.65. From January to
June of 2005, the Fund delivered a net return of 3% with no down month.
It outperformed the S&P 100 Index which had a loss of 2% over the
same period. The Fund adhered to an investment policy of capital
preservation, low volatility and long-term capital appreciation. The Bank’s
staff told the claimant that the Fund was a low risk investment with moderate
returns.
The claimant said that by way of necessary implication, the
Bank’s staff had represented to him that the Fund was an authentic investment.
The Bank said that it had merely served as a conduit and relayed
the representations of the fund manager in the Fact Sheet and Update to the
claimant. The Bank said it only quoted these documents and did not purport to
speak from independent knowledge.
However, the Bank knew the claimant was seeking the Bank’s
advice before deciding what investment decision he would make. In the
circumstances, the Court held that the representations about the Fund, as
contained in the Fact Sheet and Update, were not just made by the fund manager,
but had been adopted and made on behalf of the Bank to the claimant.
In December 2008, Mr Madoff’s fraud was revealed, and the Bank
adjusted the claimant’s investment in the Fund to a value of US$0.01.
False representations on the Fund had therefore been made on
behalf of the Bank to the claimant.
Duty of care
The Court further found that the Bank owed a duty of care to the
claimant and was required to act with reasonable care and skill. While the claimant
may be an experienced investor, he did not know the funds that were introduced
to him. He had to rely on the Bank’s advice.
Due diligence / negligence?
However, the Court said that the question is whether the Bank
had been negligent in conducting the initial and on-going due diligence on the
Fund and had reasonable grounds to believe and did believe up to the time when
Mr Madoff revealed his fraud that the representations were true.
The issues of a claim based on a warranty (there may be evidence
of an intention by one or both parties that there should be contractual
liability in respect of the accuracy of the representations) or a collateral
contract do not appear to have been considered.
A large number of points were made by the claimant against the
Bank. However, the essential issue was that Court saw no reason why the Ponzi
scheme could have been discovered if the Bank should have taken the actions alleged
by the claimant. The claimant suffered loss because the Fund was a Ponzi
scheme. However, there was no evidence to show that any failure on the Bank’s
part had led to the claimant’s loss.
The claimant complained, among other things, that the Bank
failed to consider why the Fund was consistently of low volatility and had been
able to produce good returns. This was met by the production of an article in
the press that did an analysis of a generalized options strategy of the kind
employed by the Fund. It concluded that such strategy could add value to
an investment. The Bank had also been assured by the fund manager that
the trades done by the Fund showed that the Fund was operating purely on
the split/strike strategy and the trades could account for all the returns. The
trade tickets had all been passed to the fund manager but were fictitious.
Industry practice was accepted by the Court. Thus in relation to
the arrangement of the fund manager trading through an affiliated broker which
may facilitate fraud, the Court accepted that this was not rare or unacceptable
in the industry. The fact that even after Mr Madoff’s fraud was exposed,
about 20% of hedge funds still had such arrangements was accepted as
exculpatory.
As for reliance on the due diligence conducted by third parties,
the Court said that if the auditors and custodian bank are supposed to work
according to professionally acknowledged standards or code of conduct or
declared principles which are acceptable, then unless there are matters that
raise concerns about their reports, the financial adviser (the Bank) can safely
rely on the reports without making any further enquiry.
The claimant said that the Bank should have made a simple
enquiry to the custodian bank on a periodic basis on whether they had check
with an independent third party as to the existence of the assets of the Fund.
The Court however did not see the justification for requiring independent
professionals to answer such “basic enquiries”.
In conclusion, the Court held that the Bank was not negligent in
failing to discover in the initial or on-going due diligence that the Fund was
in fact a fraud. The claimant’s claim therefore failed, although he succeeded
on the “representation” issue.
Documentation / risk disclosure statement
The Court also made a number of rulings/comments about the
documentation used by the Bank.
The Court said that nothing really turns on the lack of
explanation of the Bank’s documents by its staff to the claimant. This is
because the claimant admitted that with his professional experience and general
experience in dealing with banks, he understood that the terms in the documents
governed his relationship with the Bank.
The Bank’s risk disclosure statement stated that the claimant
will not rely on any communication of the Bank as investment advice or as a
recommendation to enter into any transaction.
The Court said that the risk disclosure statement covers high
risks investment activities and not the Fund which is a low risk hedge fund.
Hence the risk disclosure statement did not apply to the claimant’s
purchase of the Fund, and the Bank cannot rely on the risk disclosure statement
to defend the claimant’s claim.
The risk disclosure statement also stated that the Bank’s
employees do not have authority to give the claimant advice about any
transaction, and that the claimant may not rely on any statement made by any
employee or agent of the Bank as advice or as a recommendation. However, the
Bank‘s Business Conditions stated that the Bank may provide the claimant with
information, advice and recommendations in respect of dealings in securities.
The Court said that these statements in the risk disclosure were
inconsistent with the Business Conditions which governed the relationship between
the claimant and the Bank, were repugnant to the intention of the parties, and
were to be rejected. Furthermore, in the light of the fact that the Bank
provided an Investment Adviser whose duty was to give advice to the claimant on
investments, these statements in the risk disclosure were contradictory to the
reality.
The Court accepted, however, that these statements may be
appropriate for clients who engage in high risk investments of a highly
speculative element.
The Court further said that the risk
disclosure statement is subject to the Control of Exemption Clauses Ordinance
and the Misrepresentation Ordinance. While, the claimant may be an experienced
investor having about 20 years’ experience in investing in equities, when it
came to investing in funds, he could not tell which of the multitude of funds
available from the Bank was suitable for him. The Bank professed to be
able to assist the claimant in satisfying his investment needs. The Bank
had a team of Investment Advisers whose duty and specialty was to provide
advice and recommendations to clients on what investment decision to make.
But the risk disclosure statement sought to exclude the Bank’s liability
from the very service that the claimant needed and the Bank provided. The
claimant had little choice in the matter. The terms were in a standard
form imposed on the claimant by the Bank. He could not negotiate out of
their severity or escape from them by going to another private bank as such
terms were common in standard contracts of private banks. Therefore, the risk
disclosure statement did not satisfy the requirement of reasonableness, and the
Bank could not rely on its provisions to exclude or restrict its liability to
the claimant.