I am focused on supporting both enterprise and government clients with complex transformation initiatives, aligning business and IT strategy with IT performance improvement initiatives across Europe, North America and the Asia-Pacific region.

I’m proud of my experience and thrive on generating value by providing cutting-edge, pragmatic advice and delivering tangible consulting initiatives that result in measurable outcomes for my clients.

Career highlights

• Worked with clients such as the Australian Broadcasting Corporation, BlueScope Steel, the Cancer Institute NSW and Melbourne Water to design and realise comprehensive ICT sourcing strategies that focused on cost optimisation, performance stability, security, agility and service alignment with stated business requirements
• Acted as the transformation leader on a $1 billion multi-year global IT outsourced contract, leading the development and advocacy of transformation and outsourcing within the client across more than 200 global locations
• Improved the performance of large IT supplier relationships for clients such as Qantas, Rio Tinto, BHP Billiton, Perpetual and Westpac Banking Corporation, which resulted in optimised spend, reduced risk, improved relationship governance and the alignment of commercial and pricing terms to contemporary models and market best practices
• Sydney Water – designed and implemented sustainable commercial management and program governance functions for the organisation’s $250 million CxP/BxP program
• Reviewed and assessed the performance of large, complex ICT program portfolios for clients such as Nomura and Aliaxis, to identify performance improvements and ensure the portfolios aligned with broader goals with respect to return on investment, quality and business improvement
• Serco – created a highly specialised IT procurement function to strategically source $250 million of IT hardware, software and services for a large, complex IT solution

• Lessons from the Financial Services Royal Commission about how to use technology
  Organisations in all industries can learn from the Financial Services Royal Commission about how technology can be used to ensure compliance and create a better customer experience.
• How to navigate ICT disputes
  

  Our expert panel, Anne McDonald (TfNSW), Jonathan Kelp and Alexander Horder (MinterEllison) and Mandy Bancroft (MinterEllison Consulting) discuss some key issues to consider when managing ICT disputes.

• Optimising your organisation's technology in a post COVID-19 world
  

  As Australia and New Zealand relax COVID-19 lockdown restrictions, organisations need to reassess their technology operations, take stock of the lessons learnt throughout lockdown and put their business in the best possible position to thrive in a brave new world.

• Top tips for cloud procurement
  Cloud services continue to provide opportunities for customers to increase innovation and efficiency and decrease costs. But how do you protect your interests when procuring cloud services and ensure that the services live up to the hype? Here are our legal and commercial experts' top tips.
  
• Technology issues in M&As: how IT impacts deal value
  

  Realising maximum value is critical to the success of an M&A transaction – but information technology (IT) is an often overlooked, yet critical aspect of such transactions.

• Your ICT contract is coming up for renewal: now what?
  When should purchasers start thinking about options to pursue as an ICT contract is coming up for renewal? What are the issues to consider?
• CIO Sentiment Market Study 2024
  

  The CIO Sentiment Market Study reveals how CIOs are managing competing objectives for technology strategy, confidence in productivity transformation, navigating procurement and workforce challenges, prioritising cyber resilience, uncovering trends in infrastructure and Cloud strategy, data driven decisions and AI.