Increase in the Prices of Mobile Operators and Mass Termination of Subscription Agreements 

July, 2014 - Danijel Pribanic, Attorney at Law Ana Buncic, Associate

As of 23 May 2014, the usage fee for the radio frequency spectrum was increased for Croatian operators. As a result of this increase, three of Croatia's largest operators have announced an increase in the price of their mobile network services, as well as the introduction of additional fees for recipients of public communication services. The announced price increase will range from between 10 and 15%.


Customers with subscription agreements are entitled to terminate their agreements without penalties, due to the above mentioned price increase by the operators. Currently, mass termination of subscription agreements is taking place, specifically by customers who purchased mobile phones for a reduced price under a 2 year subscription term. 

The Croatian fee for the right to use the radio frequency spectrum now represents the highest fee in any EU member state or country in the SEE region.

 

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